30-Day Easy Returns

We want you to love every purchase! If something isn't right, you can return most items within 30 days of delivery for a full refund or replacement.

Eligibility

• Item must be unused and in its original packaging with all accessories.
• Proof of purchase (order number) is required.
• For hygiene reasons, some plush items may be non-returnable once opened.

How to Return

• Contact our support team with your order number.
• Pack the item securely — we'll arrange a free pickup.
• Refunds are processed within 5–7 business days after inspection.

Damaged or Wrong Item?

We're sorry! Contact us within 48 hours of delivery with a photo, and we'll replace it free of charge.